Head of IT & Internal Tools

Benefits

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About this role

Head of IT & Internal Tools Palo Alto, California, United States About Inflection AI Inflection AI is a Public Benefit Corporation empowering people with human-centered, emotionally intelligent AI. We're shaping the future of AI by combining emotional intelligence (EQ) and raw intelligence (IQ) to elevate people's potential. Inflection AI created Pi, the world's first emotionally intelligent AI, to help people work through decisions, emotions, and challenges. Pi is a personal AI agent powered by Inflection AI's foundation model, proving that AI can be personal, empathetic, and contextually aware. About the Role As the Head of IT & Internal Tools, you will design and operate the secure, high-integrity infrastructure that will power the Inflection workplace through our next phase of global growth and scale. This is a deeply technical leadership role for a builder who leads through execution-engineering robust systems, automating complex workflows, and serving as "Customer Zero" for our frontier AI technology. Reporting to the COO, you will turn internal infrastructure into a strategic advantage that safeguards our organizational integrity. By creating an intelligent, frictionless employee experience, you will amplify productivity and set the gold standard for operational excellence in an AI-first world. What You'll Do - Own and evolve a secure-by-design, end-to-end IT infrastructure for a dynamic, distributed workforce, spanning zero-trust identity management and high-performance productivity systems. - Develop an internal tools platform that leverages Inflection's products and agentic technology to automate workflows and replace third-party SaaS offerings to boost productivity, eliminate manual friction, and minimize external dependencies. -

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