Lead Program Specialist

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Salary

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401(k) match

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Schedule

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Weekend work

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Application

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Assessment

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Deadline

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Where they hire

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About this role

Lead Program Specialist Phoenix, AZ Business Title: Lead Program Specialist Location: Tempe, AZ Ready to make a difference? The Lead Program Specialist is responsible for leading utility-sponsored beneficial electrification and EV programs across residential, public, commercial, and industrial sectors. This position requires strategic oversight of program design and delivery, client engagement, and technical leadership to achieve measurable energy impacts and promote equitable access to clean energy solutions. The role involves managing complex projects, coordinating cross-functional teams, and ensuring compliance with contractual obligations and performance metrics. Why you'll love working here: Quality of life: Flexible workplace arrangements, work-life balance Investment of the community: Donation matching, volunteer opportunities Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan And many, many more (Ask your recruiter for more details!) What you'll be doing: Act as the primary liaison with clients, managing day-to-day operations, outreach activities, and overall program performance. Oversee the design, implementation, and continuous improvement of electrification programs. Administer program budgets, including forecasting, invoicing, and reporting, to maintain alignment with contractual deliverables and KPIs and make necessary adjustments to ensure goals are achieved Identify challenges or issues early and develop or obtain solutions, ensuring continual operational improvements and excellence Ensure customer and stakeholder escalations are resolved agreeably and quickly to ensure high program satisfaction ratings. Direct internal teams and subcontractors to execute strategies across multiple customer segments. Develop and sustain relationships with stakeholders such as local governments, contractors, trade allies, and community organizations. Coordinate marketing, quality

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