Support Technician (Night)

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

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Salary

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401(k) match

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Work mode

Onsite From the posting source checked Jun 20, 2026

In-office days

5 days From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Required From the posting source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Support Technician (Night) Grand Junction, Colorado | OnSite ABOUT HUDU: Hudu is a fast-growing SaaS platform built exclusively for IT professionals and Managed Service Providers (MSPs). We give teams a single, secure, and beautifully simple place to store, organize, and share everything that keeps modern IT environments running: passwords, network documentation, processes, assets, client knowledge, and more. By replacing scattered spreadsheets, outdated wikis, and a dozen disconnected tools with one unified, customizable solution, Hudu helps thousands of IT teams save time, reduce risk, deliver better service, and scale with confidence. The Support Desk Technician plays a crucial role in providing technical support and assistance to end-users within the organization. This position involves troubleshooting software and hardware issues, managing network connectivity, and ensuring that all IT-related problems are resolved efficiently. The ideal candidate will possess strong analytical skills and a solid understanding of various technologies, including mobile devices, LAN, TCP/IP, and network administration. This is a night shift position working full-time in office and a weekend shift. ABOUT THE ROLE: The essential functions include, but are not limited to the following: - Provide first-level technical support for hardware and software issues via phone, email, or in-person. - Troubleshoot and resolve problems related to mobile devices, operating systems (primarily Windows), and various applications. - Assist with network administration tasks, including monitoring LAN connectivity and managing firewall settings. - Analyze system performance and identify areas for improvement or potential issues. - Collaborate with team members to support the implementation of new technologies and

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