Associate Program Director

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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401(k) match

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Schedule

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Weekend work

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Application

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Assessment

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Deadline

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Where they hire

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About this role

Associate Program Director Houston, Texas, United States Summary: The Associate Program Director will play a key role on the Consulting team as we continue on our high-growth journey. In this role, you'll be hands on, managing multiple complex cloud-based SaaS integration projects from start to finish. You will become a trusted adviser to our customers, building strong relationships with both clients and internal stakeholders, leading a team to deliver the highest customer satisfaction. You're a great fit if you thrive in a fast-paced environment and are a dynamic, collaborative leader that has a track record of rallying and mentoring teams to success. Responsibilities: - Build and strengthen relationships with assigned portfolio of external and internal stakeholders to drive a high-quality experience for our clients. - Orchestrate and lead HighRadius implementation services and affiliated projects for assigned portfolio of clients (5-10), including activities such as developing plans, estimations, defining scope, facilitating change management, negotiations, etc - Provide insights and industry experience in building and iterating upon best practices and benchmarks from completed projects. Resulting to a high satisfaction and low-effort experiences for our clients. - Achieve strategic trusted adviser-level relationship with Clients. Create a win-win solution for clients and HighRadius, balancing interests to drive value and ROI for all - Manage client expectations, risks and project issues. Triage client escalation while working with CVMs and HRC leadership. - Anticipate and mitigate change in scope, ensuring that project is delivered on-time and on-budget. Conduct and implement a balanced scope and change request

Read the full description at www.highradius.com. FewerJobs shows a source-linked preview and links to the original posting.