Guest Experience Lead

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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401(k) match

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Senior From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

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Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Guest Experience Lead Milwaukee, WI Auto req ID: 55033 Title: Job Function: Job Category Sales Location: Workplace Category: Company: Full or Part-Time: Shift: A walk through the Harley-Davidson Museum is a walk through the history of America. With an unrivaled collection of Harley-Davidson® motorcycles and memorabilia, a 20-acre, park-like campus, and a calendar full of activities, the H-D Museum is one of Milwaukee, WI's top tourist destinations for visitors from around the globe. Join the H-D Museum as a and help create an experience that will stay with visitors for a lifetime. Job Summary The Lead Guest Experience Associate (Lead GEA) is a team leader for front-of-house operations in a guest-facing environment. This position is responsible for team leadership in a hospitality and sales-focused environment. The Lead GEA will be responsible for oversight of daily guest interactions, POS sales transactions for tickets, enhancements, annual passes and HOG memberships. The Back of House functions include scheduling and coordinating reservations for museum experiences, providing high-quality customer service (including upselling) when answering the phone, generating and prospecting from customer lead lists, and finding different ways to generate business for impact on growth in attendance and revenue. This Lead position will act in a support role to the Supervisor, Museum Operations & MKE Experiences and be able to provide back-up to this role as needed. Job Responsibilities • Oversees the daily functions and ope

Read the full description at jobs.harley-davidson.com. FewerJobs shows a preview and links to the original posting.