Sales Floor Lead - Flagship Store

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified

Salary

$21.5-$24/hr From the posting source checked Jun 20, 2026

401(k) match

Not verified

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Market context

U.S. role benchmark (BLS OEWS)

$57,704 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.9% - Slower

18% below the BLS role benchmark for sales aggregate.

Matched to SOC 41-2031 - Sales aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Sales From the posting source checked Jun 20, 2026

Seniority

Senior From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Required From the posting source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Sales Floor Lead - Flagship Store New York, New York, United States OVERVIEW: As a Floor Lead, you'll set the tone, drive great experiences, and build an atmosphere where both customers and your team feel supported and inspired. You'll guide the rhythm of the day - from motivating morning huddles to seamless stock flow and standout service - and confidently running key operational moments, sometimes as the sole manager on duty. If you love leading by example, keeping standards sky‑high, and creating a space where people genuinely enjoy being, this is your moment. WORKING HOURS : Full Time across early and late shifts, including some weekend working WHAT YOU'LL BE DOING: - - Lead from the shop floor to create a warm, human, best‑in‑class customer experience. - Energise the team through clear communication - from morning huddles to real‑time coaching. - Model great service, support skill‑building, and help the team stay focused and confident. - Drive thoughtful product recommendations, membership conversations, and genuine value‑add moments. - Maintain high standards across VM, cleanliness, stock flow, and daily operational routines. - Stay calm under pressure, acting as keyholder and stepping in as the on‑duty leader when needed. ACCOUNTABLE FOR: - Delivering a seamless, warm and human customer experience across the sales floor. - Resolving customer issues quickly and thoughtfully to protect the overall journey. - Communicating the day plan, targets and priorities clearly so the team stays aligned. - Keeping energy and focus high through strong on‑floor presence and supportive feedback. -

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