Team Leader Customer Service - German Speaker

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

Not verified last checked Jun 13, 2026

Salary

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401(k) match

Listed Source: EMPLR_CONTRIB_INCOME_AMT. source Last checked Jun 13, 2026.

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Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

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Where they hire

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About this role

Team Leader Customer Service - German Speaker RO Romania SRL About Goodyear We're dedicated to producing, innovating, and servicing the best tires in the world. For over 125 years, Goodyear has led the way in developing smart solutions that shape the future of mobility. Today, we're one global team united by bold thinking, relentless drive, and a passion to exceed expectations. If you're ready to embrace change and make an impact in your career, let's go. Why This Role Matters As a Team Leader (Supply Chain), you will lead a customer-facing team responsible for end-to-end order-to-cash processes, ensuring high-quality service delivery and customer satisfaction in line with Goodyear standards. You will play a key role in developing your team, driving operational excellence, and managing complex customer scenarios. Acting as a bridge between customers, Sales, and Supply Chain functions, your contribution will directly impact service performance, team growth, and continuous improvement initiatives across the organization. What You'll Do Lead, coach, and develop a high-performing customer-facing team, driving performance management, development planning, and a culture of accountability and continuous improvement. Ensure excellent customer and stakeholder management by collaborating closely with Sales, Centre of Excellence, and Supply Chain teams, and acting as an escalation point for complex issues. Oversee end-to-end order-to-cash operations, including order entry, order management, and delivery planning, ensuring accuracy, timeliness, and a customer-centric approach. Drive efficient slot and delivery management to optimize volumes ( sell the plan ), meet customer requirements providing reliable order confirmation and balance service levels with

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