TaaS Control Tower Analyst – Portuguese Speaker

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

Not verified last checked Jun 13, 2026

Salary

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401(k) match

Listed Source: EMPLR_CONTRIB_INCOME_AMT. source Last checked Jun 13, 2026.

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Schedule

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Weekend work

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Application

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Assessment

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Deadline

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About this role

TaaS Control Tower Analyst – Portuguese Speaker RO Romania SRL About Goodyear We're dedicated to producing, innovating, and servicing the best tires in the world. For over 125 years, Goodyear has led the way in developing smart solutions that shape the future of mobility. Today, we're one global team united by bold thinking, relentless drive, and a passion to exceed expectations. If you're ready to embrace change and make an impact in your career, let's go. Why This Role Matters As a TaaS Control Tower Analyst with Portuguese, you help keep Goodyear's connected fleets running smoothly. By monitoring alerts, coordinating services, and supporting daily operations, you ensure efficient workflows, quality service, and a strong customer experience. What You'll Do Monitor fleet alerts and service workflows within the GMC platform Coordinate with fleets and service partners to confirm actions Approve or reject service jobs based on data accuracy Plan and manage vehicle availability for scheduled services Follow up on delayed or incomplete jobs with service providers Arrange breakdown and roadside assistance with internal/external teams Provide L1 technical support and remote diagnostics for telematics units What We're Looking For Bachelor's Degree Experience in customer support, call centers, or client-facing roles Strong organization, prioritization, and workflow management skills Excellent communication, problem-solving, and teamwork abilities Fluency in Portuguese and English (written and spoken) Advanced Microsoft Excel skills and familiarity with ticketing/workflow tools Experience in planning, scheduling, transportation, or technical environments #LI-CD2 #LI-Hybrid Goodyear is one of the world's largest tire companies. It employs about

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