Senior Customer Service Representative with German

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified checked Jun 13, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

Was this benefit information wrong? Tell us.

Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

Not verified

Weekend work

Not verified

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Senior Customer Service Representative with German RO Romania SRL About Goodyear We're dedicated to producing, innovating, and servicing the best tires in the world. For over 125 years, Goodyear has led the way in developing smart solutions that shape the future of mobility. Today, we're one global team united by bold thinking, relentless drive, and a passion to exceed expectations. If you're ready to embrace change and make an impact in your career, let's go. Why This Role Matters As a Senior Customer Service Representative , you will manage customer orders end-to-end processes in line with Goodyear Dunlop standards. Acting as a Single Point of Contact (SPOC) for customers, you will collaborate with Sales and Supply Chain teams to ensure operational excellence, timely deliveries, and customer satisfaction. Your contribution will strengthen customer relationships and support continuous process improvement within a dynamic, international environment. What You'll Do Order entry: Receive and process customer orders, inform customers about product availability and foreseen delivery dates. Offer guidance and support in all relevant ordering channels (Customer Service or e-Ordering). Order Management: Follow up on all orders and business inquiries to ensure a customer-centric approach through flawless order processing and reliable order confirmation. Take proactive actions with internal partners as necessary. Report and monitor orders against forecasts and highlight deviations to Demand Planners to improve forecast accuracy and stability. Quality Management: Enter and process customer claims in the Quality Management (QM) module. Drive swift and complete resolution of QM notifications and provide timely and transparent

Read the full description at goodyear.wd1.myworkdayjobs.com. FewerJobs shows a preview and links to the original posting.