Billing & Accounts Receivable Manager

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified checked Jun 13, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$61,842 U.S. median for this role

Projected growth (BLS Employment Projections)

+1.9% - Slower

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Billing & Accounts Receivable Manager CR GBS Heredia Office As a Billing & Accounts Receivable Manager you will oversees end ‑ to ‑ end billing execution and accounts receivable operations to ensure accurate, timely invoicing and strong cash performance. This role provides day ‑ to ‑ day leadership for teams responsible for billing and collections, resolves complex customer and system issues, and ensures adherence to billing, credit, and collection policies. The role partners closely with IT, Sales, and Finance to manage billing accuracy, address high‑ priority issues such as missed or failed billing runs, and drive continuous process improvement. This position plays a critical role in aligning billing and AR performance with Goodyear's working capital goals, financial controls, and strategic business objectives. What you'll do Team Leadership & Performance Management Lead an AR Collections team responsible for driving cash flow, reducing delinquency, and improving DSO. Set daily priorities, monitor performance, and provide coaching and feedback. Ensure service levels, accuracy standards, and deadlines are consistently met. Oversee accurate and timely generation of customer invoices, including automated and manual billing processes. Monitor billing quality metrics and proactively identify root causes of billing errors, delays, or customer disputes. Escalation & Issue Resolution Leadership Serve as the escalation point for complex customer issues or high risk accounts. Guide analysts through resolution strategies and determine when to engage sales, legal, or credit leadership. Ensure issues are addressed promptly and with effective communication. Operational Oversight & Workload Management Evaluate workload distribution and reassign accounts as needed

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