IT Helpdesk Technician

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified

Salary

$26.35-$35.14/hr not verified - source not recorded; timestamp not recorded

401(k) match

Not verified

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Market context

U.S. role benchmark (BLS OEWS)

$116,543 U.S. median for this role

Projected growth (BLS Employment Projections)

+9.8% - Much faster than average

45% below the BLS role benchmark for software engineering aggregate.

Matched to SOC 15-1252 - Software Engineering aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

Not verified

Weekend work

Not verified

Application

Cover letter

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Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

IT Helpdesk Technician Woodland Hills, CA Where A-Players Thrive. We're an employee-owned, vertically-integrated builder of some of America's most popular health & wellness brands. With over 1,000 team members across multiple companies, we create best-in-class products that help make the world healthier and happier. Our creative content educates the world on making smarter health choices, while the brands we own generate over $600 million of revenue annually. Learn more about our brands. We're Looking For An: IT Helpdesk Technician Location: Hybrid (Woodland Hills, CA) What You'll Be Doing: The Help Desk Technician will be the first point of contact for users experiencing technical issues within our organization. You will provide timely and efficient support to resolve problems related to hardware, software, network connectivity, and various IT systems. This role requires excellent communication skills, technical proficiency, and a customer-focused approach to deliver exceptional service to our users. - Ensure that all employee IT equipment and services are in working order, including Macs, Windows desktops and laptops, IOS devices, printers, wireless networks, and audiovisual systems. - Act as the first point of contact for IT needs. Track issues and take ownership of problems and see them to resolution. Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible. - Anticipate problems that the users may encounter and address them proactively. Continually monitor and assess support requirements. Create system support documentation as needed. - Proactively manage any planned changes and upgrades. Inform those who would be impacted

Read the full description at www.golden-careers.com. FewerJobs shows a source-linked preview and links to the original posting.