Director, Account Management

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About this role

Director, Account Management Los Angeles, California, United States About the Team At GOAT Group, the Business Development team is central to the strategic growth of our company. Composed of individual teams that handle Strategy, New Business Initiatives, Partnerships and Account Management, the department leads a global supply-focused initiative that works with brand partners, retailers and power sellers to secure new inventory and widen exposure for GOAT Group. As our company continues to expand both at home and abroad, you will play an integral part in this exciting next chapter. Role Overview Your mandate is threefold: grow GMW and supply health from the existing seller base, build the programs and systems that make your team more effective at scale, and develop a team that thinks and operates like supply growth operators - not relationship managers. You are maximizing the value of what we already have and building the infrastructure - programs, AI tooling, regional intelligence, accountability structures that makes growth systematic rather than relationship-dependent. In this role, you will: - Own GMV growth and supply health across GOAT's global secondary seller base - footwear, apparel, and collectibles - ensuring the right supply is on the platform at the right time - Take weekly supply health data and translate it into a clear, prioritized action plan for the account management team - driving account-level decisions, not just reporting on them - Design and run programs across the AM organization that drive supply growth - including incentive structures, commission programs, and listing campaigns

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