Senior Sales Engineer (Detroit)

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About this role

Senior Sales Engineer (Detroit) US-Remote About Glia Glia is the leading AI customer service solution for banks and credit unions. Our platform unifies AI and human agents across every voice and digital conversation through our proprietary ChannelLess® Architecture. With AI for All™, organizations overcome the tradeoff between efficiency and experience by using AI to automate conversations and elevate service operations. Valued at over $1 billion and named a Deloitte Technology Fast 500™ company for five consecutive years, Glia powers over 700 financial institutions and maintains an industry-leading 72 NPS. We're also certified as a Great Place to Work, with 98% employee satisfaction. The Role We are seeking a Senior Sales Engineer who thrives in complex and dynamic environments. This candidate will bring deep technical expertise combined with strategic thinking to our sales team. This role involves engaging with banks, credit unions, and other financial services institutions, guiding them through their digital transformation journeys with Glia's digital and voice AI solutions. The ideal candidate is a seasoned, proactive problem-solver who excels in a collaborative setting and can lead complex deals, projects, and cross-functional teams effectively. This position serves as the senior technical expert and trusted advisor supporting prospects from initial engagement through to successful final sales. The role offers a dynamic mix of strategic technical sales, proof of concept leadership, and ongoing technical guidance, providing a varied set of daily activities with our prospects across the financial services industry. What You'll Do: - Lead and resolve complex technical challenges independently, leveraging

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