People Systems Analyst

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Market context

Median wage (BLS OEWS)

$81,650 national median

Projected growth (BLS Employment Projections)

+6.9% - Faster than average

Matched to SOC 13-1071 - Human Resources aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

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Where they hire

State eligibility is not yet verified.

About this role

People Systems Analyst Mexico About Glia Glia is the leading AI customer service solution for banks and credit unions. Our platform unifies AI and human agents across every voice and digital conversation through our proprietary ChannelLess® Architecture. With AI for All™, organizations overcome the tradeoff between efficiency and experience by using AI to automate conversations and elevate service operations. Valued at over $1 billion and named a Deloitte Technology Fast 500™ company for five consecutive years, Glia powers over 700 financial institutions and maintains an industry-leading 72 NPS. We're also certified as a Great Place to Work, with 98% employee satisfaction. The Role We are looking for a People Systems Analyst to join our People Operations team. In this role, you will be the primary support lead for system troubleshooting and day-to-day administration of our core HRIS, HiBob, with a focus on supporting our North American team. Working in close partnership with our People Systems Specialist, you will assist with system audits, configurations, and the ongoing improvement of our HR technology. Beyond core maintenance, you will be a key contributor to cross-functional projects, helping maintain high data integrity to support informed business decisions across the company. What You'll Do - System Support & Maintenance: Provide daily technical support by managing the HRIS ticket queue and assisting North American users with routine system inquiries and troubleshooting - Design Support: Assist the People Systems Specialist in auditing current system configurations and documenting requirements for future scalability and improvements - Workflow Maintenance: Assist

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