Head of Supplier Enablement

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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Mental health support

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Relocation assistance

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Childcare support

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Salary

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401(k) match

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Schedule

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Weekend work

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Application

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About this role

Head of Supplier Enablement Berlin Change the way the world travels Join the GetYourGuide journey to connect people with unforgettable travel experiences around the world. Millions look to us for unique activities they can trust, and it's all powered by our commitment to make every single journey extraordinary - including yours. Ready to unlock your potential with a community of fellow explorers? Find your next role at our Berlin HQ or one of our local offices around the globe, from New York to Bangkok. Head to getyourguide.careers to take the first step. Team mission As Head of Supplier Enablement (Success) , you will own the global support engine suppliers rely on to run their business on GetYourGuide. Your teams make sure suppliers get fast, reliable, correct operational support - whether or not they have an account manager - and that complex issues are owned, escalated, and resolved end‑to‑end. You will lead three teams: - Supplier Experience - daily supplier support and experience - Principal Model Operations - execution of Principal Model practices and standards(inventory acquisition) - Connectivity Support - support for APIs and connectivity partners You report into the Director of Care, act as a peer lead within the department and work closely with Product and Supply to reduce friction for suppliers and protect marketplace health. Your mission - Own the supplier support engine - Own the end‑to‑end supplier support experience across all regions and channels. - Set and manage KPIs (e.g. response times, First contact resolution, quality, supplier CSAT/NPS,

Read the full description at getyourguide.careers. FewerJobs shows a source-linked preview and links to the original posting.