Head of Supplier Enablement

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Senior From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

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Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Head of Supplier Enablement Berlin Change the way the world travels Join the GetYourGuide journey to connect people with unforgettable travel experiences around the world. Millions look to us for unique activities they can trust, and it's all powered by our commitment to make every single journey extraordinary - including yours. Ready to unlock your potential with a community of fellow explorers? Find your next role at our Berlin HQ or one of our local offices around the globe, from New York to Bangkok. Head to getyourguide.careers to take the first step. Team mission As Head of Supplier Enablement (Success) , you will own the global support engine suppliers rely on to run their business on GetYourGuide. Your teams make sure suppliers get fast, reliable, correct operational support - whether or not they have an account manager - and that complex issues are owned, escalated, and resolved end‑to‑end. You will lead three teams: - Supplier Experience - daily supplier support and experience - Principal Model Operations - execution of Principal Model practices and standards(inventory acquisition) - Connectivity Support - support for APIs and connectivity partners You report into the Director of Care, act as a peer lead within the department and work closely with Product and Supply to reduce friction for suppliers and protect marketplace health. Your mission - Own the supplier support engine - Own the end‑to‑end supplier support experience across all regions and channels. - Set and manage KPIs (e.g. response times, First contact resolution, quality, supplier CSAT/NPS,

Read the full description at getyourguide.careers. FewerJobs shows a preview and links to the original posting.