Senior Helpdesk Technician

Benefits

Parental leave

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Family-building benefits

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Mental health support

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Salary

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401(k) match

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Schedule

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Weekend work

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Application

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Deadline

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About this role

Senior Helpdesk Technician Los Angeles, CA About the Company General Matter is enriching uranium in America. Our goal is to design, build, and operate the world's lowest-cost enrichment services in the United States. Our mission is to restore America's ability to produce nuclear fuel-fuel that will power AI, advanced manufacturing, critical industries, and the next generation of nuclear reactors. Ultimately, our work will help power national ambitions and enable a high-energy society. We were incubated by Founders Fund, like Anduril and Palantir before us, and are backed by top-tier investors. Our lean, world-class team of engineers and operators is applying a first-principles approach to solving the problem of nuclear fuel production. We are a mission-driven company with a culture of urgency, accountability, and transparency. Help us build a high-energy society by making the cleanest, safest form of baseload energy the most affordable. About This Role We're looking for a Senior Helpdesk Technician to support our growing team in a fast-paced, engineering-driven environment. This is a hands-on role where you'll take ownership of resolving complex end-user issues, managing devices through Intune, and administering identity and access systems in Azure / Entra ID. You'll work closely with engineering, manufacturing, and operations teams - supporting the systems that keep our organization running, including CAD, CAM, and CFD applications. You'll also help drive operational excellence through strong onboarding/offboarding, asset management, and ITSM practices. This position is ideal for someone with strong technical depth, clear communication, and experience in industrial, manufacturing, or engineering environments who

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