Avionics Support Engineer - General Aviation

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About this role

Avionics Support Engineer - General Aviation Olathe, Kansas Overview We are seeking a full-time Senior Aviation Field Service Engineer at Garmin's U.S. headquarters in the Greater Kansas City area. In this role, you will be responsible for serving as a technical knowledge expert supporting Garmin avionics products. In this position, you'll troubleshoot complex avionics issues, support installers and customers, and partner closely with engineering to resolve advanced system-level challenges. You'll also play a key role in sharing knowledge and guiding less experienced team members across the Field Service Engineering organization. Essential Functions Serve as an expert consultant on Garmin aviation products Travel to customers' facilities to provide on-site support/representation and troubleshooting of advanced or complex avionics installations including expert technical support of Garmin avionics systems/installations when needed Be highly knowledgeable in the specifications, capabilities, and operation of Garmin avionic products Develop internal training material and Knowledge Base articles to effectively transfer knowledge to the FSE team Represent Garmin in the field with expert knowledge of Garmin avionic systems Be highly knowledgeable of FAA regulations and safety standards Act as liaison between customer and Engineering teams Answer complex and challenging customer and installer technical inquiries regarding Garmin products and systems via telephone, letter, fax, and e-mail Determine if Garmin avionic equipment needs to be returned to the factory for repair Determine if an exchange is required for out-of-box failures of Garmin equipment Be available to the FSE team to assist with escalated issues and difficult technical problems Monitor, document, and report

Read the full description at careers-garmin.icims.com. FewerJobs shows a source-linked preview and links to the original posting.