Aviation Field Service Representative 2

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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401(k) match

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Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

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Where they hire

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About this role

Aviation Field Service Representative 2 Olathe, Kansas Overview We are seeking a full-time Aviation Field Service Representative 2 at Garmin's U.S. headquarters in the Greater Kansas City area. In this role, you will be responsible for disseminating knowledge of Garmin avionics products to the team, developing internal training material and Knowledge Base articles, and serving as an expert consultant on Garmin aviation products to distributors and end fleet customers. Essential Functions Demonstrate strong leadership and communication skills working with challenging customers in stressful situations to solve complex issues Work closely with dealers installing and maintaining Garmin Avionics products and assist them in solving complex technical/operational problems Uphold Garmin Aviation's reputation and brand recognition for world class support through all communications and interactions with Garmin customers and stakeholders Travel to dealers in support of installation/maintenance of Garmin Avionics products Be highly knowledgeable in the specifications, capabilities, and operation of Garmin avionics products Develop internal training material to effectively transfer knowledge to the team Represent Garmin in the field to distributors and end customers both domestically and internationally with expert knowledge of Garmin avionics systems Be highly knowledgeable of FAA regulations and safety standards Travel to customers' facilities both domestically and internationally to provide on-site representation and expert technical support of advanced or complex avionics systems/installations/troubleshooting Act as liaison between customer and Engineering teams Answer complex/challenging customer and installer technical inquiries regarding Garmin products and systems via telephone, e-mail, and in person Determine if Garmin avionics equipment needs to be returned to

Read the full description at careers-garmin.icims.com. FewerJobs shows a source-linked preview and links to the original posting.