Weekend Care Advisor - Remote

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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• Adoption assistance: Not verified
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Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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401(k) match

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Schedule

Shift type

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Weekend work

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Application

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Assessment

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Deadline

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Where they hire

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About this role

Weekend Care Advisor - Remote United States - Remote Care Advisor Part-time Location: Remote Company Overview Function Health's mission is to detect cancer early for everyone in the world. Our AI-powered MRI screens for cancer in up to 13 organs, and is available at over 180+ imaging facilities in 150 cities across the US and abroad. We believe in empowering people to make their own health decisions, so we are offering Ezra as a direct-to-consumer scan. Our members visit a partner imaging center to get an MRI scan and receive an AI-powered report from an Ezra Medical Provider. As of May 2025, Ezra is part of Function Health, bringing together the most advanced imaging and the most comprehensive blood testing solutions into a single offering. Role As a Weekend Care Advisor, you will be the operational backbone ensuring a seamless member experience during off-hours, weekends, and holidays. This is primarily a backend operations role with customer-facing responsibilities, focused on executing the numerous detailed tasks required to move members through the Ezra screening process efficiently. You'll drive process improvement, automation initiatives, and operational excellence while serving as a key contributor to product development through frontline insights. You will also be the main point of contact for Ezra members throughout their journey on weekends, holidays and after hours. You will work closely with the Clinical team and partner facilities to ensure all operational requirements are met for an exceptional member experience. You are responsible for orchestrating the complex workflow between clinical teams

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