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Senior Executive

EXL Service - Gurugram, Haryana, India

Posted Jun 9, 2026

Benefits

Parental leave
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Non-birth-parent leave
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Family-building benefits
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  • Adoption assistance: Not verified
  • Surrogacy assistance: Not verified
Mental health support
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Relocation assistance
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Childcare support
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Learning budget
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Verification
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Salary
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Schedule

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Weekend work
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Application

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Deadline
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About this role

Senior Executive Gurugram, Haryana, India Training Delivery: Conduct training sessions for new hires and existing employees on customer service processes, order management, payment handling, and communication skills. Positive Learning Environment: Foster a professional, engaging, and supportive learning atmosphere while mentoring trainees and encouraging continuous development. Payment Process Training: Educate employees on payment-related procedures, including payment status inquiries, overdue payments, collections processes, and customer communication best practices. Coaching & Performance Improvement: Identify knowledge gaps, provide constructive feedback, and coach employees on effective complaint handling and resolution techniques.

Read the full description at fa-ewjt-saasfaprod1.fa.ocs.oraclecloud.com. FewerJobs shows a preview and links to the original posting.

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