Senior Technical Writer

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

Not verified checked Jun 13, 2026

Salary

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401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Role

Seniority

Senior From the posting source checked Jun 20, 2026

Schedule

Shift type

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Weekend work

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Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Senior Technical Writer Hyderabad - India Blackbaud is searching for an experienced Technical Writer to join our Strategic Content Development team. As a Technical Writer, you should have a passion for creating content to guide and assist our customers as they further their missions. Our Technical Writers develop user interface text, in-product help, web sites, blog and social media posts, videos, and other content for our products. Our Technical Writers interact with a wide variety of stakeholders within our company. You will be a member of a cross-functional, high-performing team consisting of Software Engineers, User Experience Designers, Product Managers, and other Technical Writers. What you'll be doing: Develop customer-centered user assistance content that enhances the user experience and adds value to our software products Evaluate and respond quicky to feedback about user assistance content and follow up with the source of the feedback Work with and produce content for multiple projects and teams that have concurrent and shifting deadlines. Produce work that meets the standards of both Blackbaud and our clients Research and learn new technologies as tools and methodologies change for the creation of user assistance content Interact with Subject Matter Experts to efficiently gather information with the goal of becoming an expert on the products you document Work closely with other team members and show initiative in improving overall user assistance content and processes Contribute to product development by offering feedback on product prototypes, developed code, and general user perspective What we'll want you to have: Bachelor's degree

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