Platform Support Analyst

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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Mental health support

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Childcare support

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Learning budget

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Salary

CAD 65K-75K not verified - source not recorded; timestamp not recorded

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Schedule

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Weekend work

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Application

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Assessment

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Deadline

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About this role

Platform Support Analyst Calgary, Alberta, Canada Company Description: This role is for Angstrom Sports, a proprietary sports pricing and product provider, building intricate, simulation driven pricing and risk systems to support the success of key sports brands across the Entain group. Founded in 2018 and having established itself as a pioneer in player-level, play-by-play simulations and forecasting, Angstrom was acquired by Entain in 2023. Today, we operate as a semi-autonomous division, responsible for delivering the group's most advanced pricing and risk capabilities with a focus on the US market. We're committed to building the next generation of sports betting products - sports-first, recreationally-focused, and designed to make betting more engaging, more intelligent, and more fun. We're proud to be a high-performing, low-ego team where brilliant people work and people work to become brilliant. While we're ambitious and delivery-driven, we take real pride in how we operate and the health of our independent culture, underpinned by trust and mutual respect. Job Description: We are seeking a Platform Support Analyst to help support, maintain, and improve our core platform and its associated products. This role acts as the primary point of contact for platform‑related support queries and incidents, playing a vital part in ensuring the stability, performance, and availability of our services. The platform operates within a fully cloud‑based AWS environment, providing exposure to modern, scalable technologies. You will work closely with engineering, product teams, and third‑party providers to monitor system health, investigate issues, support deployments and integrations, and ensure incidents are

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