Product Solutions Analyst | Housing

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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Mental health support

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Relocation assistance

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Childcare support

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Weekend work

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Application

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About this role

Product Solutions Analyst | Housing Toronto, Ontario, Canada About EliseAI At EliseAI, we're improving the industries that matter most: housing and healthcare. Everyone needs a place to live and access to quality healthcare, yet both are often harder to secure than they should be. By integrating AI agents deeply into existing workflows, we make them more efficient, reduce costs, and improve the experience for everyone. - Housing : We simplify how renters tour apartments, sign leases, submit maintenance requests, and stay connected with their property team-bringing everything they need for their home into one place. - Healthcare : We make it easy to schedule appointments, complete intake forms, and we help patients communicate with providers, so everyone can focus on health instead of paperwork. With EliseAI, organizations reduce manual work, improve accessibility, and deliver a seamless experience across essential services. We recently raised a $250 million Series E round led by Andreessen Horowitz to accelerate this mission. About The Role EliseAI's Product Solutions team are subject matter experts responsible for solving issues and providing beyond best in class service for our clients. Our Product Solutions Analysts possess in-depth system knowledge on our individual client configurations and systems and configuration data access. The Product Solutions team sits at the center of the business bridging the gap between client experience and Product and Engineering working to troubleshoot client issues and ensure the best possible client experience. Key Responsibilities Be The First Line of Defense for our Clients - Serve as the initial

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