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AI Support Engineer (US)

Dust - San Francisco, California, United States

Posted Mar 1, 2026

Benefits

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About this role

AI Support Engineer (US) San Francisco, California, United States About Dust Work is being rewritten, and the people holding the pen are the ones who actually run it. Dust is the multiplayer AI platform for human-agent collaboration. It gives companies a shared workspace where teams can build, deploy, and manage AI agents connected to their company knowledge, tools, and workflows. With enterprise-grade governance, flexible model choice, and a collaborative interface for humans and agents to work together, Dust empowers AI Operators at the world's fastest-moving companies to rewire how work gets done. With 70%+ weekly active users, people stick with Dust as much as they do with Slack and Notion. We don't get piloted and shelved. We land once, and spread. We're at an exciting stage of our journey, and growing fast. We're serving great customers like Datadog, 1Password, Cursor, Clay, Vanta and Persona, and aim to x5 our growth by the end of 2026. Dust is backed by Sequoia with a determined team of optimists (coming from Stripe, OpenAI, and Stanford) who like to focus on users, ship fast, and don't take themselves too seriously while doing so. The Generalist named us among the Future 50 . About the Role At Dust, we're coining the term AI Operator : someone who rethinks and rebuilds company processes around AI. Not "how can AI help us do this faster?" but "if AI existed from day one, would we even do this the same way?" The AI Support Engineer applies this mindset

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