Customer Service Rep (02737) - 1514 W. Market St

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified checked Jun 13, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source

Seniority

Mid From the posting source

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Equity

Offered Verified - SEC 10-K source

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Customer Service Rep (02737) - 1514 W. Market St Bloomington, IL, United States Company Description: Job Description: Join our dynamic team as a Customer Service Representative at our Bloomington location! We're seeking an enthusiastic and customer-focused individual to provide exceptional service and support to our valued customers. Answer incoming phone calls and take customer orders efficiently and accurately Prepare and make pizzas according to company standards and customer specifications Process cash and credit card transactions with precision Deliver outstanding customer service, ensuring a positive experience for every customer Maintain a clean and organized work environment Collaborate with team members to ensure smooth operations during busy periods Handle customer inquiries and resolve issues in a professional and friendly manner Assist with various cleaning tasks to uphold store cleanliness standards Lift and move items weighing up to 25 lbs as needed Qualifications: Excellent communication skills with the ability to interact professionally with customers and team members Strong attention to detail and ability to follow directions accurately Flexibility to work various shifts, including weekends and holidays Positive attitude and friendly demeanor, with an easy smile Basic math skills for handling cash transactions and order calculations Ability to multitask efficiently in a fast-paced environment Physical stamina to stand for extended periods and lift up to 25 lbs Team-oriented mindset with a willingness to collaborate and support colleagues Customer-focused approach with a commitment to providing exceptional service Ability to remain calm and professional under pressure Quick learner who can adapt to new processes and technologies

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