Manager, Maintenance & Facilities Operations (1 year contract)

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

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Verification

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Salary

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Market context

U.S. role benchmark (BLS OEWS)

$55,206 U.S. median for this role

Projected growth (BLS Employment Projections)

+5.5% - Faster than average

Matched to SOC 49-9071 - Trades aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Manager, Maintenance & Facilities Operations (1 year contract) Mont Royal Job Summary Reporting to the Director, Maintenance, the Manager, Maintenance Operations will help direct all activities related to the day-to-day facility management of Dollarama store locations. This position is to replace a maternity leave contract (~12-15 months). Key Accountabilities Support, oversee, and mentor a team of service agents, coordinators, and supervisors in Montreal, as well as a team of call‑center agents based in El Salvador who assist with the daily dispatch and follow‑up of maintenance requests and tickets; Provide day‑to‑day support to the team and the entire network of stores across Canada, responding to emergencies, urgent requests, and unexpected operational issues; Manage a high volume of work in a fast‑paced environment, maintaining strong follow‑through and attention to detail; Develop and analyze ticketing reports to help optimize workflows, improve response times, and identify recurring issues or opportunities for efficiency; Supervise contracts related to facilities, maintenance services, equipment, general services, and construction; Track compliance with contractor Service Level Agreements (SLA) and maintain supplier relationships; Develop and implement new initiatives and strategies to help optimize the business and the Maintenance department; Oversee all maintenance procedures to ensure brand consistency, service performance and uninterrupted client experience; Review leases, CAM, and estoppels with Legal and Real Estate teams; Travel may be

Read the full description at jobs.dollarama.com. FewerJobs shows a preview and links to the original posting.