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Medical Support Assistant-Primary & Specialty Medicine

Department of Veterans Affairs - Saint Cloud, Minnesota

Posted Jun 8, 2026

Benefits

Parental leave
Not verified
Non-birth-parent leave
Not verified
Family-building benefits
  • Fertility benefits: Not verified
  • Adoption assistance: Not verified
  • Surrogacy assistance: Not verified
Mental health support
Not verified
Relocation assistance
Not verified
Childcare support
Not verified
Learning budget
Not verified
Verification
Not verified
Salary
$40K-$66K From the posting source
401(k) match
Reported not verified - source URL not recorded; timestamp not recorded

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Market context

U.S. role benchmark (BLS OEWS)
$81,444 U.S. median for this role
Projected growth (BLS Employment Projections)
+6.9% - Faster than average

35% below the BLS role benchmark for healthcare aggregate.

Matched to SOC 29-1141 - Healthcare aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function
Healthcare From the posting source
Seniority
Mid From the posting source

Schedule

Shift type
Not verified
Weekend work
Not verified

Application

Cover letter
Not verified
Assessment
Not verified
Deadline
Not stated

Where they hire

Hires in: MN From the posting source

About this role

Medical Support Assistant-Primary & Specialty Medicine Saint Cloud, Minnesota Summary This position is in the Primary Care (PC) and Specialty Care (SC) Integrated Clinical Community (ICC) at the St. Cloud VA Health Care System and is the first administrative point-of-contact for Veterans, family, and other visitors contacting the St. Cloud VA. This position will provide administrative support to clinical staff members and Veterans, in addition to overseeing the daily clerical functions of scheduling in all PC ICC and SC ICC areas. Duties VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Total Rewards of a Allied Health Professional Communication - Demonstrates positive people skills in interactions which reflect caring, service orientation, professionalism, understanding, helpfulness and concern toward Veterans, visitors, and other employees of the Medical Center in both verbal and written communication. - Maintains Veteran rights, confidentiality, and individuality. - Resolves issues at the lowest level and in a timely manner. - Set limits/boundaries which are clearly defined within the MSA/Veteran relationship. - Have Advanced knowledge of medical terminology to ensure that Veterans and other callers are directed to the most appropriate place of assistance. - Participate in and independently follow up on team huddles/meetings, sharing information and collaborating with the medical team assuring continuity of care. - Is the main point of contact for all Secure Messages/Message Manager sent to their team; will either fulfill the request or forward to the appropriate staff for follow up and completion. Administrative and Operational - Serves as an agent in the department for scheduled

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