Lead Medical Support Assistant

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified

Salary

$66K-$85K From the posting source

401(k) match

Not verified

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Market context

U.S. role benchmark (BLS OEWS)

$81,444 U.S. median for this role

Projected growth (BLS Employment Projections)

+6.9% - Faster than average

7% below the BLS role benchmark for healthcare aggregate.

Matched to SOC 29-1141 - Healthcare aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Healthcare From the posting source

Seniority

Senior From the posting source

Schedule

Shift type

Not verified

Weekend work

Not verified

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

Hires in: DC From the posting source

About this role

Lead Medical Support Assistant Washington, District of Columbia Summary The incumbent will serve as a Lead Medical Support Assistant in the Health Administration Service. Duties may be performed in the following setting. Primary Care, Surgery Medical Service, Specialty Clinics, Benetravel, Eligibility and Enrollment, Inpatient units and Outpatient Clinics that require MAS support at the Washington DC VA medical center and its sister locations within the Community Based Outpatinent Clinic (CBOC) Duties DUTIES:The Advanced Medical Support Assistant (AMSA) at this grade level is a Lead AMSA. The Lead AMSA works independently and is considered the chief source of patient information and plays an important role in accomplishing the administrative work within the outpatient clinics by the duties listed below: Scheduling appointments in accordance with VHA Directive 1230(3) and VHA Directive 1232 (2); including canceling, re-scheduling, and no showing patient appointments and/or consults. Verifies and updates patient demographics to include capturing of insurance data. Ensures all patients are identified by photo identification. Responsible for receiving and routing all Veterans who report to the facility for scheduled and unscheduled examinations and appointments, assuring that the patients are electronically checked-in for their appointment. Responsible for explaining in detailed to Veterans about upcoming appointments, ensuring they understand what they must do and where they must go to complete their work-up. Responsible for capturing scheduling preferences. Responsible for completing open disposition list. Ensures clinic assigned staff are appropriately utilizing Recall List (Delinquent), Return to Clinic Orders (Query from VS GUI), insurance capture buffer report, Upcoming appointment

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