Health System Specialist

Benefits

Parental leave

Not verified

Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

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Learning budget

Not verified

Verification

Not verified

Salary

$90K-$116K From the posting source

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Role

Seniority

Mid From the posting source

Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

Hires in: MT, WA From the posting source

About this role

Health System Specialist Multiple Locations Summary This position is a Health System Specialist that serves as the Veterans Integrated Service Network (VISN) 20 as a Patient Advocate and PATS-R coordinator in the Chief Nursing Office. This position is located within a Veterans Health Administration (VHA) Veterans Integrated Service Network (VISN) at the Department of Veterans Affairs (VA) Vancouver, WA. Duties This position can be filled at either Vancouver, Washington or Missoula, Montana. Serves as the VISN's lead for building, sustaining, and implementing Patient Experience and Employee Engagement practices that promote a whole-health, patient-centered culture. Responds to patient-experience issues, anticipates emerging needs, and guides VISN-wide efforts toward a consistent, positive patient experience. Major duties include but are not limited to: Leadership & Oversight - Lead VISN-wide Patient Experience initiatives and foster a culture centered on the patient. - Supervise and collaborate with patient advocates, program coordinators, public affairs officers, and data staff to translate data into actionable insights. - Partner with facilities to drive continuous improvement and ensure strong commitment to patient-experience goals. - Support training and initiatives such as Own the Moment, patient-centered care, new employee/patient orientation, and supervisory development. Program Development & Management - Build and sustain a proactive, patient-centered culture through strategic planning and ongoing reinforcement. - Work with the National Veterans Experience Office to develop programs driven by Veteran and staff feedback from PATS, VSignals, SAIL, SHEP, AES, and other data sources. - Ensure clear communication between VISN leadership and PX Officers to support consistent practices across

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