Information Technology Specialist (Customer Support/Network Services)

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

$62K-$80K From the posting source checked Jun 20, 2026

401(k) match

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Role

Role function

Engineering From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

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Application

Cover letter

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Assessment

Required From the posting source checked Jun 20, 2026

Deadline

Jul 9, 2026 From the posting source checked Jun 20, 2026

Where they hire

Hires in: AL From the posting source checked Jun 20, 2026

About this role

Information Technology Specialist (Customer Support/Network Services) Montgomery, Alabama Summary For more information on the Department of Justice and the United States Attorneys' Offices, visit http://www.justice.gov/usao/. As needed, additional positions may be filled using this announcement. This position is also being announced to applicants eligible to apply through Merit Staffing procedures under 26-ALM-12979872-MS. Duties Perform a variety of tasks associated with the day-to-day operations and administration of IT systems within the Office of the United States Attorney. These duties include a wide range of information technology support to meet the USAO information needs using network hardware and software capabilities. Duties include: Provides IT customer service and support in troubleshooting, recovering, and resolving recurring software/hardware problems. Installs, configures, upgrades and troubleshoots commonly used hardware and software systems within the organization. Provides user training and assistance on a variety of routine applications. Assists with configuring, installing, and maintaining network systems using network standards and protocols, and capabilities and applications of network equipment including hubs, routers, switches, bridges, servers, and related hardware. Provides a wide variety of technical support services to coordinate teleconferences and distance learning activities to effectively deliver legal training using electronic and/or telecommunications media. Assists customers and clients in identifying and describing IT requirements for business and legal applications. Catalogs computerized graphics and other images for use in trials, meetings, and training. Assists with routine updates and patches to existing programs. Responsibilities will increase and assignments will become more complex as your training and experience progress. Education All academic degrees and

Read the full description at www.usajobs.gov. FewerJobs shows a preview and links to the original posting.