Executive IT Support

Benefits

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Family-building benefits

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Learning budget

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Salary

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401(k) match

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Schedule

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Weekend work

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Application

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Deadline

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About this role

Executive IT Support San Francisco, California GAQ426R304 About the role: As IT Executive Support, you will be the primary technical partner for Databricks senior leadership. You will own the executive support experience, delivering seamless, white-glove service to C-level executives, SVPs, and their assistants. This role requires anticipating needs, enabling productivity, and resolving issues with minimal disruption, demanding a blend of deep technical expertise, strong interpersonal skills, and composure in high-pressure situations. This role requires in-office presence at our Mountain View HQ on certain days, with potential travel to San Francisco as needed. The Impact You Will Have: - Serve as the dedicated IT point of contact for Databricks C-suite and executive assistants, ensuring rapid and accurate resolution of technical issues. - Lead executive support with a proactive mindset: anticipating needs, identifying trends, and creating solutions before problems arise. - Take ownership of high-priority escalations from Tier 1 helpdesk teams and drive them to resolution while also providing hands-on support for devices, A/V setups, meetings, events, and onsite conference rooms. - Document best practices and solutions in our Confluence knowledge base to enable knowledge sharing and continuous improvement. - Partner with IT specialists and IT engineering teams to deploy tools and services that enhance executive productivity and collaboration. - Prioritize, manage, and close tickets efficiently while identifying opportunities for process and experience improvements. What We Are Looking For: - 5+ years of experience in IT support, with at least 2+ years directly supporting executive leadership (C-level or VP+) in a fast-paced

Read the full description at databricks.com. FewerJobs shows a source-linked preview and links to the original posting.