Vice President, Professional Services

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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Mental health support

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Relocation assistance

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Childcare support

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Weekend work

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About this role

Vice President, Professional Services NYC Headquarters, New York, United States About Us: DailyPay is transforming the way people get paid. As a worktech company and the industry's leading on demand pay solution, DailyPay uses an award-winning technology platform to help America's top employers build stronger relationships with their employees. This voluntary employee benefit enables workers everywhere to feel more motivated to work harder and stay longer on the job while supporting their financial well-being outside of the workplace. DailyPay is headquartered in New York City, with operations throughout the United States as well as in Belfast. For more information, visit DailyPay's Press Center. The Role As the Vice President of Professional Services, you will be the primary architect of DailyPay's implementation strategy, responsible for maturing a predictable, outcome-driven organization that leverages AI and autonomous workflows to scale with rapid growth. You will provide executive leadership to a multi-tiered team, driving frictionless onboarding and technical integration frameworks that ensure long-term stability and operational risk reduction. By partnering across Client Success, Sales, Product, Engineering, and Operations, you will transform the implementation lifecycle into a competitive advantage, directly accelerating time-to-revenue and fostering deep-seated client trust. Key Responsibilities - Strategic Leadership: Define the high-level vision and governing policies for the Professional Services and Solutions Engineering segments to ensure company-wide impact and operational excellence. Champion an AI-first, agentic service delivery model, identifying opportunities for autonomous agents to handle routine configurations, mapping, and testing. - Organizational Maturity: Strengthen leadership depth and standardize delivery frameworks to create

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