Private Aviation Specialist

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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401(k) match

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Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

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Where they hire

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About this role

Private Aviation Specialist Revere, MA, United States The Private Aviation Specialist will be responsible for assisting our private aviation business partners with reservation booking, customer service support, and rental transportation planning. Private Aviation Specialists will assist fractional partners, FBO partners, and private aviation customers with pre-, on-, and post-rental inquiries, reservation support including booking new reservations and cancelling, confirming or modifying existing reservations, and responding to booking errors and override requests. Private Aviation Specialist will monitor and respond to inquiries submitted to the Aviation Services Inbox. This team will be committed to providing an exceptionally high level of customer service and convenience for our private aviation clientele globally. Pay: $22/hr This position will be located at 40 Lee Burbank Hwy Unit A, Revere, Massachusetts, 02151 The Private Aviation Specialist position will be trained on private aviation rental processes to enable the individual to provide best in class service to our aviation partners. The primary mission of the Private Aviation Specialist is to provide elite sales and service to private aviation business partners and customers for their reservation or rental needs. A successful candidate will conduct a variety of responsibilities on a daily/weekly basis inclusive of the following: Assist customers via phone and email to promote loyalty and drive revenue improvement. Assist customers who are booking reservations, and/or modifying travel details while ensuring proficiency in handling all opportunities to exhibit elite customer service levels. Assist customers by resolving billing and rental issues, handling overrides, and specialist booking arrangements with first-call resolution.

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