On-Site Return Agent (Rental Car)

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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• Adoption assistance: Not verified
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Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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401(k) match

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Schedule

Shift type

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Weekend work

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Application

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Assessment

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Deadline

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Where they hire

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About this role

On-Site Return Agent (Rental Car) Lihue, HI, United States The Dollar/Thrifty On-Site Return Agent (Rental Car) is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to our customers. This team member is responsible for providing attentive, courteous, and expeditious service to our customers as they return their vehicles. On-Site Location Address: 3250 Hoolimalima Pl, Lihue, HI 96766 What You'll Get: Hourly Rate is $17.25 + Commission. Sign-on Bonus: $1,000 ($500 paid at 60 and 90 days of employment) Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to: Weekly Pay Holiday Pay Career growth opportunities Paid Training to expand your skills and knowledge Comprehensive Medical, Dental, & Vision benefit options after 30 days Up to 40% off the base rate of any standard Hertz Rental The key responsibilities and accountabilities are: Provides world class customer service by managing vehicle returns process, in compliance with Hertz's policies and procedures Personally, welcome all customers with a pleasant greeting and professional attitude at all times, assist with luggage and answer questions in a friendly manner Provide the customer with an invoice and a full explanation of their charges Resolve customer issues and concerns professionally using effective customer service techniques. When applicable, direct queries to the Team Leader for the issue can be resolved before the customer leaves the location. Inspect vehicle and record any new damage or major cleaning requirements and complete required

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