Location Manager

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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Schedule

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

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Where they hire

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About this role

Location Manager Hounslow, Middlesex, United Kingdom A Day in the Life: This role will be reporting into the Area Manager and is known for the day to day running of the flagship location to achieve profitability by providing outstanding customer service, whilst maximising revenue and controlling costs. This role has an impact on profitability through great customer service and employee retention in the flagship location. What You'll Do: Customer Service Provide world class customer service, creating a friendly, welcoming customer experience. Addresses process failings to make future improvements. Fleet & Resource Planning Responsible for working with fleet to manage volumes and is accountable for labour resources in-line with demand. Recruits and trains team members and works closely with other departments within the organisation to develop the location's people through training and coaching. Team Management Daily management of the teams through one-to-ones, feedback and support. Motivates and inspires the team with the right integrity and authenticity. Publicly celebrates exceptional performance to create and nurture a performance culture. Manages under performance of KPI's daily and through monthly, yearly reviews. Selling Display and drive individual and team selling skills that meet the needs of our customers, whilst identifying and maximising opportunities to increase revenue to meet the daily, weekly, monthly, and annual targets. Understand local market and actively deliver on sales opportunities and existing relationships with suppliers and customers Financial Acumen Understands and contributes to the location P&L, in line with team management, to maximise profitability. Control of all cost lines at branch

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