Lead Customer Care Specialist

Verified benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Verified

No last checked 2026-05-07T13:50:00Z

Salary

Not disclosed

Market context

Median wage (BLS OEWS)

$78,856 national median

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Where they hire

State eligibility is not yet verified.

About this role

Lead Customer Care Specialist Estero, FL, United States Job Purpose: The primary focus is coaching to performance to enhance revenue production, maximize cost savings, increase first contact resolution, etc. A

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