IT Support Technician | Network Solutions

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified last checked Jun 13, 2026

Salary

Not verified

401(k) match

Listed Source: EMPLR_CONTRIB_INCOME_AMT. source Last checked Jun 13, 2026.

Was this benefit information wrong? Tell us.

Schedule

Shift type

Not verified

Weekend work

Not verified

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

IT Support Technician | Network Solutions Maryland Heights, MO, United States #LI-DNI About the Role We are looking for a dedicated IT Support Technician to join our team on a project basis with no set end date. This role is directly tied to the duration of a specific project, with the possibility of transitioning to future projects based on business needs and individual performance. However, continued employment beyond the current project is not guaranteed. Essential Functions and Primary Duties Provides professional customer service and remote technical support via phone, email, or messaging application for end users, field technicians, and home office and management staff. Assists with the installation, provisioning and maintenance of network equipment including routers, switches, managed power devices, and access points. Assists with the installation, provisioning, configuration and maintenance of network connected VOIP phone systems. Follows documented processes to ensure proper functionality and accurate data. Troubleshoots and resolves connectivity and performance issues with broadband circuits including Fiber, Cable, DIA, and Cellular. Troubleshoots and resolves issues with PC hardware, software, peripherals, networked printers and all related cables and terminations. Assists field service technicians with complete branch office installations and moves. Resolves issues or follows proper escalation procedures to ensure issues are resolved in a timely manner. Opens and manages tickets for issues and provides regular detailed updates. Conduct root cause analysis for recurring issues to prevent future incidents. Works with hardware owners and project managers to develop and maintain training materials and documentation for field technicians, end users, and

Read the full description at ebez.fa.us2.oraclecloud.com. FewerJobs shows a source-linked preview and links to the original posting.