Collections Supervisor

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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401(k) match

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Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

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Where they hire

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About this role

Collections Supervisor Oklahoma City, OK, United States A Day in the Life: The Collections Supervisor is responsible for leading a team of Collection Specialists which ensures the timely recovery of outstanding balances, maintaining compliance with company policies and legal regulations, and driving continuous improvement in collection processes and metrics. This position requires strong team leadership skills and excellent communication abilities. We expect the starting salary to be around $60,000; the actual salary will be determined based on years of relevant work experience What You'll Do: Supervise and provide guidance to direct reports such as monitoring performance, setting goals, and conducting regular performance evaluations. Develop and implement effective strategies to ensure timely and accurate payment of outstanding invoices. Maintain accurate and up-to-date records of all collection activities, including payment arrangements, disputes, and adjustments. Communicate with customers and business partners to address payment discrepancies, resolve issues, and negotiate terms. Oversee the workflow as it relates to system interfaces, month end close, billings, adjustments, discrepancies and disputes. Analyze AR aging reports and proactively identify delinquent receivables, taking appropriate actions to ensure timely resolution. Collaborate with other departments, such as Sales, Customer Service, Accounting, and Technology to streamline internal processes and improve overall AR management. Stay updated on industry's best practices, regulations, and legal requirements related to collections, and ensure compliance within the team. Prepare and present regular reports to management, providing insights into collection performance, trends, and areas for improvement. Lead and perform QA testing and collaborate with internal departments on various company

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