Product Quality Engineer

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About this role

Product Quality Engineer Remote, United States Our mission is to automate coding. The first step in our journey is to build the best tool for professional programmers, using a combination of inventive research, design, and engineering. Our organization is very flat, and our team is small and talent dense. We particularly like people who are truth-seeking, passionate, and creative. We enjoy spirited debate, crazy ideas, and shipping code. About the Role We're hiring a Product Quality Engineer for our User Operations team to own the feedback loop between our users and our product. You'll sit at the heart of our business - deeply specialized in specific product domains, responsible for ensuring the most critical bugs and customer insights reach the right people, fast. This is a senior, high-ownership role: a trusted product expert across the organization, a key driver of the quality bar we hold ourselves to, and the connective tissue between what our customers experience and what we build. What you'll do - Build and own an AI-native, first-of-its-kind Voice of the Customer program - synthesizing signal from across our user base to surface what matters most to our business, including product and engineering leadership. - Develop and maintain feedback loops that translate customer experience into product decisions in real-time, at a pace that matches how fast we're moving. - Drive agentic bug prioritization at scale - working with tooling to move from manual triage to automated pipelines, and applying business context where humans need to stay in the

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