Technology Support and Automation Specialist

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified checked Jun 7, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$116,543 U.S. median for this role

Projected growth (BLS Employment Projections)

+9.8% - Much faster than average

Matched to SOC 15-1252 - Software Engineering aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Engineering From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Technology Support and Automation Specialist Gangnam Gu At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you're welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you're not expected to fit a mold. You're encouraged to break it and create something better. Overview The Technology Support and Automation Specialist provides day-to-day end-user support for corporate and retail teams, helps deliver reliable retail IT support for store operations and openings, and drives automation and AI improvements that reduce manual work and enhance the user experience. What You'll Do Provide front-line technical support to corporate and retail users, resolving hardware, software, network, and access issues in a timely manner. Respond to incidents and service requests, document resolutions, and escalate issues appropriately to internal teams or external support partners. Support user onboarding and offboarding activities, including account setup, access changes, device readiness, and compliance with security policies. Maintain accurate support documentation, knowledge articles, and user guides to improve service quality and enable self-service where appropriate. Identify opportunities to streamline support processes through automation and AI, with a focus on reducing manual effort and improving the user experience.

Read the full description at careers.crocs.com. FewerJobs shows a preview and links to the original posting.