IT Service Technician

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified checked Jun 7, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$61,842 U.S. median for this role

Projected growth (BLS Employment Projections)

+1.9% - Slower

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Operations From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Required From the posting source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

IT Service Technician Detroit, MI, USA IT Service Technician Detroit, MI, USA Posted Tuesday, May 12, 2026 Summary: Cosm is looking for experienced IT specialists that have worked in a live entertainment or hospitality environment. We're looking for individuals that put customers first and always strive to provide the highest level of service. The ideal candidate would be organized, motivated, and proactive to ensure that venue operations are running smoothly. You'll be part of a team that's responsible for the maintenance, support, and operation of all the technologies that support all of the critical venue operations. Responsibilities: Provide on-site first response to all IT-related technical systems and hardware. Maintenance and troubleshooting of networks, hardware, and software including but not exclusive to; Point-of-Sale, Kiosks, Ticketing Systems, Kitchen Display Systems, Wireless Connectivity, Desktops, Laptops, Networking Equipment, Media Servers, IP TV systems, A/V Systems, and/or consoles. Interact with primary display technology (Digistar) to conduct operational and functional checks of the show system and equipment Read drawings, technical schematics, diagrams, and checklists Conduct operational and functional checks of the show system and equipment Communicate and collaborate with internal and external partners Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made Respond to requests via text, email, or radio Work with engineers to test fixes and ensure the problem has been adequately resolved Experience: High school diploma or equivalency certificate. An associate's or bachelor's degree in a technical field is a plus. Licenses/Certifications: CHTP, A+, MCP, MCSE/MCSA,

Read the full description at jobs.dayforcehcm.com. FewerJobs shows a preview and links to the original posting.