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Customer Success Manager

Copia - New York City

Posted Jun 7, 2026

Benefits

Parental leave
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Non-birth-parent leave
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Family-building benefits
  • Fertility benefits: Not verified
  • Adoption assistance: Not verified
  • Surrogacy assistance: Not verified
Mental health support
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Relocation assistance
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Childcare support
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Learning budget
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Verification
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Salary
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401(k) match
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Market context

U.S. role benchmark (BLS OEWS)
$78,856 U.S. median for this role
Projected growth (BLS Employment Projections)
+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function
Customer Success From the posting source checked Jun 20, 2026
Seniority
Mid From the posting source checked Jun 20, 2026

Schedule

Shift type
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Weekend work
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Application

Cover letter
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Assessment
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Deadline
Not stated

Where they hire

State eligibility is not yet verified.

About this role

Customer Success Manager New York City Who you are You're a customer-focused problem solver who enjoys working in technical environments and building strong relationships with customers. You're curious, adaptable, and comfortable learning new technologies quickly. You take ownership of your work and care about helping customers achieve real value. You're confident working with a range of stakeholders-from engineers to team leads-and are continuing to build your ability to navigate more complex customer environments. You thrive in fast-moving environments where priorities can shift, and you're excited to grow your skills while contributing to a team that's building and scaling. At Copia, you'll work with industrial and engineering teams to help them adopt modern tools that improve how they collaborate, manage code, and operate critical systems. Copia is growing quickly, and this role is ideal for someone who is excited about being part of a fast-paced startup and looking to develop into a more senior Customer Success leader over time. What You'll Do: What you'll need: Nice to have:

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