Telephone Operator

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified checked Jun 7, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$61,842 U.S. median for this role

Projected growth (BLS Employment Projections)

+1.9% - Slower

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Operations From the posting source

Seniority

Mid From the posting source

Schedule

Shift type

Not verified

Weekend work

Not verified

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Telephone Operator UNAVAILABLE, UNAVAILABLE, UNAVAILABLE Where You'll Work Founded in 1873, Dignity Health - Mercy Medical Center is a 186-bed, acute care, nonprofit hospital located in Merced, California. Serving over 150,000 patients annually, the hospital offers a full complement of services including a Level II NICU, heart care, the Mercy Cancer Center, and a family birth center. Additionally, Merced Medical Center has been recognized as an LGBTQ+ Healthcare Equality High Performer by the Human Rights Campaign Foundation and is a Joint Commission-certified Primary Stroke Center. One Community. One Mission. One California Job Summary and Responsibilities As a Telephone Operator, you will be a central figure in our communications hub, serving as the first point of contact for callers and guests alike, ensuring all inquiries are handled with efficiency, professionalism, and warmth. Every day, you will expertly manage a high volume of incoming calls, efficiently directing them to the appropriate individuals or departments, and meticulously relaying messages with accuracy and clarity. To be successful in this role, you will combine excellent verbal communication skills, a professional and courteous telephone manner, and exceptional organizational abilities to navigate a busy switchboard effectively. Operate a telephone console. Greet every caller with professionalism and with Hospital and operator's name. Make prompt and courteous replies to incoming calls. Give general information and direction to callers by phone. Determine, throu

Read the full description at careers-commonspirit.icims.com. FewerJobs shows a preview and links to the original posting.