Account Director

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About this role

Account Director United States The Company CommerceIQ is building the AI platform that runs commerce for the world's largest brands. We are not selling AI demos. We are shipping AI agents for content, media, and sales into the workflows of the Fortune 100 every week. 2,200+ Customers 10 of Top 12 CPG Companies 900+ Retailers Connected $200M+ Raised Customers include Coca-Cola, Nestlé, Colgate-Palmolive, Mondelez, Samsung, and Kellogg's. Backed by SoftBank, Insight Partners, and Madrona. Headquartered in Mountain View with teams across the US, India, Canada, and the UK. Pre-IPO. The Role: The Account Director at CommerceIQ will be a strategic leader responsible for driving customer satisfaction, adoption and retention. This role requires a deep understanding of the Retail and CPG industries, exceptional project management skills, as well as the ability to manage complex customer relationships at the executive level. The ideal candidate will be passionate about customer success, demonstrate strong commercial acumen, and possess the expertise to lead cross-functional teams in delivering exceptional customer outcomes. The role reports to our VP of Customer Success. This is a remote position with a strong preferences for candidates based in either the New York City tri-state area, Chicago, St. Louis, or Boston. We are also considering candidates in Philadelphia, Atlanta, and Cincinnati. We are not currently considering candidates outside of these areas due to where our clients are located . Up to 50% travel is expected with this role. What You'll Do: - Account Ownership: - Own the overall CIQ account strategy, planning,

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