Patient Enrollment Specialist - Contractor

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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401(k) match

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Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

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Where they hire

State eligibility is not yet verified.

About this role

Patient Enrollment Specialist - Contractor All U.S. - Remote Job Title: Patient Enrollment Specialist Classification: Full Time/1099 Contractor Hours/Schedule: Mon-Fri; 10am-6pm ET OR 11am-7pm ET Work Structure: Fully Remote Team: Clinical Operations Reporting to: Manager, Enrollment Operations Location: United States Compensation: $20-$22 per hour + potential for an additional $200/week bonus Job Summary: As a Patient Enrollment Specialist in our dynamic team, you will play a pivotal role in enrolling patients in our healthcare service and ensuring patient satisfaction. The primary responsibility of this role is engaging potential patients over the phone, provide information about our healthcare service, address their questions, and ultimately sign them up for our program. You will provide potential patients and family members with information regarding the program, offer technical support, and schedule the patients for their sessions with our care team. Responsibilities: Educate potential patients and family members on the program, answer any questions they might have, emphasizing program benefits and features, objection handle, and enroll patients in the program Assist patient in navigating the program app and/or website and address any technical issues Initiate outbound calls to potential patients and respond to inbound calls promptly. Assess patient eligibility with provided documentation and address patient inquiries and concerns. Record and maintain accurate information and call notes in our system including insurance, provider, and clinical updates regarding patient health Achieve weekly targets as a productivity measure Ensure timely follow-up response for patients expressing interest in the program and provide excellent customer service to build trust. Stay

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