EMEA Service Delivery Manager (Technical)

Benefits

Parental leave

Not verified

Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

Not verified last checked Jun 13, 2026

Salary

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401(k) match

Listed Source: EMPLR_CONTRIB_INCOME_AMT. source Last checked Jun 13, 2026.

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Market context

Median wage (BLS OEWS)

$116,543 national median

Projected growth (BLS Employment Projections)

+9.8% - Much faster than average

Matched to SOC 15-1252 - Software Engineering aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

EMEA Service Delivery Manager (Technical) 2 Locations Workplace Resources (WPR) are looking for a dynamic Service Delivery Manager (Technical Services) for the EMEA region. Ideally suit a Country or Regional FM or Project Manager looking to take the next step in their career. WHAT YOU'LL DO Govern an FM Contract which ensures all EMEA locations have a maintenance, life cycle management strategy & engineering plan for technical assets (HVAC, Building Management. Systems etc) You will partner with the worldwide team, and local leaders to deploy existing Cisco policies and procedures using your industry expertise and knowledge, ensuring owned and leased workplaces are safe & functional. Establish business relationships to better align current services today, and ensure complete support of the business units as they constantly evolve and innovate. YOU WILL BE RESPONSIBLE FOR: The delivery of FM Hard services via outsourced Service Providers including: - Contractual execution against existing critical metrics and SLAs - Strategic Asset Opex & CAPEX Investment Plans, including due diligence, developing multi-year programs, prioritize work into projects, present/align the plan for the project teams to deliver. - Driving continuous improvements in service levels, operating costs, energy & sustainability, quality and safety. - Monitoring and Reporting on significant events impacting business operations. - Budget & Spend Management, and prioritising needs. Contract Variations, Work Order & Financial Approvals. - Owning Business Continuity plans associated to FM Hard Services COMPLEXITY OF JOB - Solve complex problems and identify viable and often innovative options, using analytical skills and judgment to

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