FewerJobs.
All jobs

Customer-Facing Quality Leader – Coherent Optical Pluggable Products

Cisco - 2 Locations

Posted Jun 7, 2026

Benefits

Parental leave
Not verified
Non-birth-parent leave
Not verified
Family-building benefits
  • Fertility benefits: Not verified
  • Adoption assistance: Not verified
  • Surrogacy assistance: Not verified
Mental health support
Not verified
Relocation assistance
Not verified
Childcare support
Not verified
Learning budget
Not verified
Verification
Not verified checked Jun 13, 2026
Salary
$142K-$179K From the posting source checked Jun 20, 2026
401(k) match
Reported from DOL Form 5500 industry filing (not employer-specific)

Was this benefit information wrong? Tell us.

Market context

U.S. role benchmark (BLS OEWS)
$61,842 U.S. median for this role
Projected growth (BLS Employment Projections)
+1.9% - Slower

U.S. benchmark only; posted salary is not compared across countries or currencies.

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function
Operations From the posting source checked Jun 20, 2026
Seniority
Mid From the posting source checked Jun 20, 2026

Schedule

Shift type
Not verified
Weekend work
Not verified

Company

Equity
Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter
Not verified
Assessment
Not verified
Deadline
May 29, 2026 From the posting source checked Jun 20, 2026

Where they hire

State eligibility is not yet verified.

About this role

Customer-Facing Quality Leader – Coherent Optical Pluggable Products 2 Locations The application window is expected to close on: 05/29/2026 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received . This role is a critical technical liaison between Cisco and its customers, specializing in the quality assurance, failure analysis, and standards compliance of coherent optical pluggable transceivers. This role demands deep expertise in coherent optical technologies, including digital coherent optics (DCO), and a thorough understanding of industry standards such as 400ZR, OpenZR+, and related optical networking protocols. The engineer will work closely with customers, product teams, and supply chain partners to ensure product reliability, optimize performance, and support Cisco's leadership in coherent pluggable optics. Key Responsibilities: Serve as the primary technical contact for customers on quality and failure analysis issues related to Cisco's coherent optical pluggable products (e.g., QSFP-DD, OSFP form factors). Conduct detailed failure analysis using advanced diagnostic tools focused on coherent optics, including metrics such as BER, OSNR, Q Factor, and Forward Error Correction (FEC). Apply deep knowledge of coherent optical standards and protocols (400ZR, OpenZR+, OpenROADM, OTN) to troubleshoot and resolve complex customer issues. Collaborate with product development, manufacturing, and supply chain teams to communicate customer feedback and drive corrective and preventive actions. Support customer escalations with timely, clear, and technically accurate updates, emphasizing the unique aspects of coherent pluggable technology. Develop and deliver technical presentations and reports on failure trends, quality metrics, and improvement plans specific

Read the full description at cisco.wd5.myworkdayjobs.com. FewerJobs shows a preview and links to the original posting.

Apply at cisco.wd5.myworkdayjobs.com

Apply link verified; last checked Aug 10, 2026.

What verified means

Verified means a displayed claim has field-level provenance to a source FewerJobs pulled: a government or employer source, or the original job posting. Posting-sourced facts are employer-stated and are labeled separately from government records.

Related jobs