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Staff Customer Success Manager

Checkr - San Francisco, California, United States

Posted Jun 7, 2026

Benefits

Parental leave
Not verified
Non-birth-parent leave
Not verified
Family-building benefits
  • Fertility benefits: Offered From the posting source checked Jun 20, 2026
  • Adoption assistance: Not verified
  • Surrogacy assistance: Not verified
Mental health support
Not verified
Relocation assistance
Not verified
Childcare support
Not verified
Learning budget
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Verification
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Salary
$169K-$199K From the posting source checked Jun 20, 2026
401(k) match
Not verified

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Market context

U.S. role benchmark (BLS OEWS)
$78,856 U.S. median for this role
Projected growth (BLS Employment Projections)
+0.8% - Slower

133% above the BLS role benchmark for customer success aggregate.

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function
Customer Success From the posting source checked Jun 20, 2026
Seniority
Senior From the posting source checked Jun 20, 2026

Schedule

Shift type
Not verified
Weekend work
Not verified

Company

Equity
Offered From the posting source checked Jun 20, 2026

Application

Cover letter
Not verified
Assessment
Not verified
Deadline
Not stated

Where they hire

State eligibility is not yet verified.

About this role

Staff Customer Success Manager San Francisco, California, United States About Checkr Checkr is building the data platform to power safe and fair decisions. Over 140,000 companies and millions of people rely on Checkr for AI verification in the moments that matter most: getting a new job, a new place to live, a car ride, childcare, even a date. Customers include Uber, Pennymac, Airbnb, Doordash, Amazon, and Anthropic. We're a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes Cloud 100 2025 List and is a Y Combinator 2024 Breakthrough Company . As a Customer Success Manager for Checkr Trust , you will join an emerging business inside Checkr, operating across multiple verticals that we interact with in our everyday lives. We have strong traction - but our post-sale motion is still in its early stages. This role sits at the intersection of Customer Success, Technical Strategy, and Commercial Growth. You will own a portfolio of strategic accounts and be accountable for: Adoption Expansion Executive alignment Long-term value realization This is not a reactive CSM role. This is not a pure TAM role. You are the strategic operator ensuring customers deploy deeply, expand meaningfully, and become long-term partners. If you want clear swim lanes and mature playbooks, this isn't it. If you want to help define how this business scales, this is the opportunity. What You'll Do Own Strategic Accounts End-to-End Serve as the primary post-sale owner for high-impact, high-visibility customers

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