Senior Director, Professional Services

Benefits

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About this role

Senior Director, Professional Services New York, US, New York Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world's fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what's possible. We invest heavily in advanced AI capabilities-specifically our Process Intelligence Graph-to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet. The Role: As a Senior Director of Professional Services , you will lead the strategy, growth, and delivery excellence of our Services practice at Celonis. You will manage a sub-regional portfolio of customers and lead multiple high-performing teams each one consisting of 10+ Consultants and Project Managers. In this leadership role, you are not just managing projects; you are running a business unit. You will own the services delivery and sales strategy for your vertical, ensuring the successful deployment of the Celonis Platform to drive tangible value for our customers. You will partner closely with Sales leadership and Value Engineering teams to define the Go-To-Market approach, ensuring customer satisfaction, loyalty, and long-term adoption of the platform. The Work You'll Do: - Strategic Practice Leadership - Business Planning: Create and execute short-term (0-6 month) and mid-term (1-2 year) strategic plans for the multiple verticals within services practice, representing your sub-region in QBRs and strategic management

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