Reviewer | Retirement & Investment

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified checked Jun 13, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

Was this benefit information wrong? Tell us.

Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Work mode

Hybrid From the posting source checked Jun 20, 2026

In-office days

2 days From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Reviewer | Retirement & Investment North Canton, OH, United States #LI-OD1 #LI-Hybrid Essential Functions and Primary Duties Ensure client retirement plans are serviced in a consistent and timely manner Ensure plan designs remain appropriate to the employer's changing needs Responsible for maintaining a book of business as well as cultivating new business through high level of customer relations Develop appropriate plan design to meet client objectives, consult with client on recommendations, and implement proper changes as needed Advise clients on technical, regulatory, and problematic administrative issues and work with administrative team on solutions Provide general client service and problem resolution services Additional responsibilities as assigned Preferred Qualifications Bachelor's degree Minimum Qualifications High School Diploma or GED required At least six years of professional, retirement plan administration and compliance experience, including managing a book of business Possesses comprehensive knowledge of industry and professional concepts, principles, practices, and procedures Expert knowledge of pertinent laws, regulations, and professional standards Proficient use of applicable technology Proficient use of MS Office Suite (Outlook, Word, Excel, PowerPoint) and enterprise communication and travel solutions (Concur, Skype) Experience performing work that requires initiative and leadership skills Qualified Pension Administrator (QPA), Qualified 401(K) administrator (QKA) Ability to contract with and influence leaders in the organization, good at networking, collaboration, and sharing of ideas and successes Strong problem solver with good business analysis skills (e.g. build business cases, develop and implement plans for business cases, ask probative questions to identify requirements) Ability to handle and prioritize multiple simultaneous assignments, manage

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